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Hi there! Our Black Friday Sale 2019 has ended. But we'll leave the website as it is until evening because we've received tons of emails from our students, and they asked us to allow them a few more hours to complete their purchases. Some students faced problems with their credit cards, some students simply didn't have an opportunity to buy anything during the working hours. But we've removed discounted prices for 2 promo items because they were sold out.
Kind regards,
the Team
Hi there! Our Black Friday Sale 2019 has ended. But we'll leave the website as it is until evening because we've received tons of emails from our students, and they asked us to allow them a few more hours to complete their purchases. Some students faced problems with their credit cards, some students simply didn't have an opportunity to buy anything during the working hours. But we've removed discounted prices for 2 promo items because they were sold out.
Kind regards,
the Team
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FREQUENTLY ASKED QUESTIONS
I've already completed the payment. When will I get my order?
You'll get your order within 24 hours after you complete the payment, but we'll try to send orders much faster than that. So please don't worry if you don't receive your order immediately. It's ok. It means that we have a lot of orders, and yours is waiting for its turn. Or it is night in our country, and we are sleeping. But when we wake up, we will see your payment and quickly send you the materials.
Is there a limit to the number of subscriptions that I can buy during Black Friday Sale?
No, there are no limits. You can buy as many subscriptions as you want. And you can activate them when you want.
Can I buy a subscription for IELTS Speaking Assistant for my friend?
If you buy a subscription on the website, you can buy a subscription for yourself or anyone else. Make the purchase and wait for further instructions from our team.
I've bought a subscription for IELTS Speaking Assistant, but answers in the app are still locked. What's wrong?
When you buy a subscription on the website, you need to wait for some time until we activate it for you. When we receive your payment, we send you an email with a few questions. You answer these questions, we activate your subscription, and send you a confirmation email. After you read it, you can start using the app.
Does your IELTS Tips and Secrets course include books with IELTS reading and listening practice tests?
No, it doesn't. The course contains all the ebooks with IELTS vocabulary, tips and strategies that you need to know in order to do IELTS tests correctly. Also, you'll get all the necessary materials for IELTS writing and speaking practice. But you will need to find books with IELTS listening and reading tests yourself. We can only sell materials that were created by our tutors.
OUR TEAM
Our team consists of specialists with extensive experience in IELTS preparation
Tetiana Havryliuk

  • Teacher of English language and literature with 15 years of experience
  • IELTS instructor with 10 years of experience
  • Content writer for IELTS Speaking Assistant
  • Content creator for IELTS Preparation Assistant
  • Most viewed writer on Quora in 2017
  • IELTS Academic 8.5

Yana Podolynska

  • Teacher of English language and literature with 16 years of experience
  • IELTS instructor with 10 years of experience
  • Content writer for IELTS Speaking Assistant
  • Content creator for IELTS Preparation Assistant
  • TOEFL CBT 273 (equivalent to 111-112 TOEFL iBT)

Paulina Teveriadska

  • Customer Support Manager
  • Social Media Administrator

Contact us:

support@ielts-assistant.com

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